Replacement Policy
At 7 Dots, we are committed to delivering products that meet your expectations and bring joy to your lifestyle. We carefully curate each item to ensure the highest quality and satisfaction.
Replacement Policy
We offer a 7-day replacement policy only if the product arrives damaged, defective, or incorrect. If you receive a product that qualifies for replacement, please contact our customer support team within 7 days of delivery with your order details and photos of the product issue. Our team will guide you through a smooth and hassle-free replacement process.
No Returns or Refunds
Please note that we do not offer returns or refunds under any circumstances. We encourage you to carefully review product descriptions, images, and specifications before placing your order. Our goal is to ensure you make a confident purchase every time.
How to Request a Replacement
- Contact our support team via email or phone within 7 days of receiving your order.
- Provide your order number, details of the issue, and clear photographs of the damaged, defective, or incorrect product.
- Our team will verify the request and guide you with the next steps for a replacement
If you have questions or concerns, please contact us at:
Email: 7dotsindia@gmail.com
Address: Sanjay Upwan Nehru Nagar, B-4, Sanjay Upwan MIG Colony, 452008 Indore MP, India.
At 7 Dots, we handle every replacement request with care, ensuring you receive the right product in perfect condition. Your satisfaction is our top priority.